Privacy Policy

Last Updated: May 2025

Vijaysar Herbals ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and make a purchase.

1. Information We Collect

• Personal Information: Name, phone number, email address, and delivery address when you place an order.
• Payment Information: We do not store payment details. All payments are processed securely by Razorpay.
• Usage Data: Browser type, IP address, pages visited (via analytics tools).
• Marketing Data: UTM parameters and Facebook click IDs for ad attribution.

2. How We Use Your Information

• To process and fulfill your orders
• To send order confirmation and shipping updates via SMS/WhatsApp
• To provide customer support
• To send promotional messages (you can opt out anytime)
• To improve our website and services

3. Information Sharing

We share your information only with:

• Razorpay: For payment processing
• Shiprocket: For order shipping and tracking
• Courier Partners: For delivery

We do NOT sell your personal information to third parties.

4. Cookies

We use cookies to enhance your browsing experience and for analytics. You can disable cookies in your browser settings, though some features may not work properly.

5. Data Security

We implement appropriate security measures to protect your personal information. However, no internet transmission is 100% secure.

6. Your Rights

You have the right to access, correct, or delete your personal data. Contact us at support@vijaysarherbals.com.

7. Contact

Email: support@vijaysarherbals.com
WhatsApp: +91-XXXXXXXXXX